
You got questions we got answers
Find answers to common questions about our products.
IPL is not suitable for everyone. Please consult your healthcare provider before use if you are pregnant or nursing, have very dark skin tones, have active skin conditions or sunburn, are taking photosensitive medications, or have tattoos, moles, or piercings in the treatment area. The device is intended for cosmetic use only and is not a medical device. Always read the full user manual before first use.
Once your order has shipped, you will receive a confirmation email with a tracking number. You can follow your package’s journey directly through the link provided. Please allow 24–48 hours for the tracking information to update.
We want you to feel confident in your routine. We offer a 30-day window for returns and exchanges on eligible items. Simply email support@divinebodys.com to initiate the process ($6 shipping fee applies to domestic returns).
Please note: Due to hygiene and safety standards, we cannot accept returns on opened skincare (gels, butters), used beauty devices, or worn shapewear without original tags/liners. If your item arrives damaged, please contact us within 7 days for a free replacement.
Currently, DivineBodys exclusively ships within the United States. We are focused on providing the best possible experience for our US community at this time. Sign up for our newsletter to be the first to know when we expand to your country!
FREE U.S. shipping on orders over $57
- Flat rate of $6.99 on orders under $57
- Processing time: 2-3 business days (Monday-Friday)
- Standard delivery: 8-15 business days after processing
- Total estimated delivery: 10-18 business days from order placement

